We look forward to seeing you all the week of April 12th for pick up!
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What payment methods do you accept?
For online orders, all major credit and debit cards except American Express are accepted. If you would like a printed order form mailed to you, please contact our office at (509) 535-7274 ext. 214. Mail orders must be made with a check and sent to 210 N Havana, Spokane WA 99202.
How do I receive my seedlings?
We do not ship seedlings. To ensure the health and safety of our customers, we have organized a drive-thru pick up procedure. Pick up will be by appointment ONLY the week of April 12th at 210 N Havana St. Spokane WA 99202. You must reserve your pick up day and time during checkout via our SignUpGenius.com form. Orders that do not get picked up will be used by SCD for various planting projects and any payment will be forfeited.
How big are the seedlings at the time of distribution?
The majority of our bareroot seedlings range in size from 8-24’’ tall, and unless otherwise indicated, are not potted and come in minimum bundles of five. An 8" seedling is grown in a greenhouse for one year. The 8" seedlings have an advantage to planting large quantities because they are much smaller and less labor-intensive.
Reforestation trees are available in 8" size, as well as Plug 1 size. The P1 seedlings, are a year older than the 8" seedlings and they are quite a bit larger, about a foot or taller and they have a larger caliper stem with some branching and a larger more extensive root system. A P1 seedling is grown for one year in a greenhouse and an additional year in the field.
Plug 1's are only available in the reforestation species. Reforestation trees are as Plug 1's, in minimum quantities of 100.
What happens if my trees or shrubs die?
Due to environmental and other factors beyond our control, the SCD does not offer a guarantee on the livability of the seedlings we sell, therefore refunds and/or rain checks will not be granted. If you have specific questions or concerns about your trees or shrubs, please call our Forestry department at 509-535-7274. Planting tips will be available during the distribution days, and our Forestry staff is always available to share their expertise.
How do I cancel an order?
Cancellations must be made prior to March 12th, 2021, otherwise a 25% deposit of the total order will be forfeited. To cancel an order please call (509) 535-7274 ext. 214.
Receipt of Order
You will receive a confirmation email once you place your order online. Please contact SCD by calling 509-535-7274 or emailing firstname.lastname@example.org as soon as possible if you notice an error on the order form. Please bring your order receipt with you to collect your seedlings. Due to factors beyond our control, there may be instances when a certain species ordered becomes unavailable. In this case, the SCD will contact you to notify you of your options. You will not be charged for seedlings you do not receive (unless you fail to pick up your trees on the distribution days).
What about the deer?
Our seedlings are scrumptious to deer. Deer have been known to rip freshly planted seedlings out of the ground. As the plants mature, they will be better able to survive browsing from deer and other animals. Until then, invest in “tree tubes” or otherwise protect your new plants. Tree tubes are available for purchase through our online store.
General questions about the tree & shrub sale can be sent to Hilary Sepulveda. For questions about specific trees and shrubs that we sell, including planting issues and which species would grow best in your area, please contact Garth Davis.
For information about shrubs or plants that we do not carry through our sale, please contact the Master Gardener Resource Center & Plant Clinic through the WSU-Spokane County Extension Office. They can answer questions regarding plant identification, and about insects and diseases.